Terms & Conditions

Last updated: 10th March 2021

Please read these terms and conditions carefully before using Our Service.

Below you will find our 'Booking Conditions', important information regarding our services and our 'Terms of Use'.

References below to ‘we”/“our”/“us”) are to Digital Visitor Ltd, of Hanover House, 47 Corn Street, Bristol, England, BS1 1HT. Digital Visitor controls Naturebreak;  an experiences collation website and has no involvement in the booking, organisation, delivery or management of experiences/tours. Experience Providers are responsible for delivering services (experiences/tours). 

These Terms and Conditions, along with our general Terms of Use, set out the basis on which you can visit and use our website. Please read them carefully as they contain important information. If you do not agree to these conditions you should not proceed to use the website immediately. Before you place an order, if you have any questions about these terms and conditions please contact us. Whilst we shall endeavour to ensure that this website is available 24 hours a day, we cannot accept any liability if for any reason it is unavailable at any time or for any period of time.


Please ensure you read our booking conditions carefully.

  1. Application of these Booking Conditions

Your contract for any experiences booked will be with the Experience Provider, not Naturebreak. Naturebreak is merely a website collating natural and wildlife experiences within the UK and all bookings are made via the Experience Provider websites. 

  1. Price and Payment

All prices listed on the Naturebreak website are correct at the time of publication. As all bookings are made via the Experience Provider websites, it is your responsibility to check the final price at the time of booking as Naturebreak cannot be held responsible for any variations in price vs what is displayed on the Naturebreak website.

Payment terms and what is included in the experience price will be stipulated by the individual Experience Provider.

Prices quoted do not include insurance or transportation to or from the experience. If you cannot locate your booking confirmation email, or if you are unsure whether a booking has been completed successfully please firstly check your junk or spam email folders prior to contacting the Experience Provider. 

  1. Changes or Cancellation

3.1 Changes by You

If you wish to make any change to your booking at any time after a booking confirmation has been issued, please contact your Experience Provider. Naturebreak is unable to process any changes to bookings through third party Experience Provider websites. 

For any rescheduling or cancellation charges, please see the website of or contact your experience provider. Naturebreak accepts no liability for costs incurred for rescheduling or cancelling any bookings facilitated by our website.

We recommend that you take out insurance cover for cancellation adequate to cover the value of your trip. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

3.2 Refunds and Complaints

If you should ever feel you need to make a complaint or request a refund on the experience you have attended, you must contact the experience in the first instance, as it is their responsibility to resolve the situation. However, we would also recommend you send a copy of this correspondence to us to make us aware. The delivery and quality of an experience is solely the responsibility of Experience Provider and any issues must be handled directly between the guest and Experience Provider. Naturebreak reserves the right to not issue refunds.

  1. Insurance 

We strongly recommend that you obtain appropriate insurance to cover any costs arising from late cancellation of your booking due to unforeseen circumstances as we are unable to offer refunds in this case.

  1. Law and Jurisdiction 

These Terms and Conditions, together with our general; Terms of Use, and any contract resulting from use of this website are governed by and shall be construed in accordance with English Law and any disputes shall be decided only by the English courts. Our Terms do not affect your statutory rights.


By accessing or using our website, you agree to be bound by the provisions set out below and to use this site for lawful purposes only and in a manner consistent with any and all applicable law and regulation in any country in which you access this site. If you do not agree to be bound in this way, do not continue to access or use our website. 

We may modify these provisions at any time. Any such modifications are effective immediately from the time they are included on our website. 

You agree to review these provisions regularly to ensure you become aware of any modifications to them.

The terms of use below apply to your access to and use of any websites owned and/or operated by Digital Visitor Ltd, trading as Naturebreak Ltd (“Naturebreak” “we”/“our”/“us”).

Accessing and/or using any part of this site constitutes your acceptance of these Terms of Use. 

We reserve from time to time the right to make amendments to these Terms of Use and your continued use of the site will constitute your acceptance of any changes made. Whilst we endeavour to ensure that the information on this site is correct, no warranty, express or implied, is given as to its accuracy and we accept no liability for any errors or omissions, 

We shall not be liable for any issues (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material. 

We accept no responsibility for any third party owned tools, products or content featured or made available to you on our site(s) or for any third party site(s) which our site(s) may link to via any hypertext links, banners, buttons or other such functionality. Such links to third party sites are provided for your convenience, with no warranty, express or implied, for the information provided in any third party sites. 

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or enforceable, it shall be severed and deleted from the clause concerned and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. 

These Terms shall be governed by and construed in accordance with English law. 

  1. Accuracy of Information 

Our website includes descriptions of products and services sourced from third party suppliers. Some suppliers may have additional terms and conditions relating to their products and services and we will bring these to your attention in the product description.

Please read any additional terms and conditions before completing your order. 

Whilst Naturebreak tries to ensure the accuracy of product descriptions and prices, we cannot accept responsibility if this is not the case and Naturebreak disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the material on this website. 

Naturebreak shall not be liable for any loss or damage which may arise from the use of any of the information contained on this website or from any inadequacy of this website to meet your requirements. Bookings will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

  1. Security and Processing Personal Information

The internet is not a secure medium and privacy cannot be assured. We cannot accept any responsibility for any harm or damage you may experience or incur by sending personal or confidential information to us over the internet or by email. When providing Naturebreak with personal information we must tell you what it will be used for, who it may be shared with, how long we will retain it for and what rights you can exercise in respect of the information, including how to opt-out of receiving information.

  1. Content 

We may remove any material from our website at any time. If you think that any material on this site is offensive, infringes your rights or is otherwise inappropriate please contact us immediately.

  1. Intellectual Property 

All website design, text, pictures, graphics and the selection and arrangement of them and all software compilations, coding, underlying source code, software and all other material on this website are copyright of Naturebreak unless otherwise acknowledged. 


Any material you upload, distribute, publish or otherwise disseminate via our website will be non-confidential and non-proprietary. We have the right to use, copy, upload, distribute, disclose, publish or otherwise disseminate any such material to any person for any purpose. We have the right to disclose your identity to a regulator and to any person who claims that any material you upload, distribute, publish or otherwise disseminate via our website infringes their rights.;Infringement of our copyright in this website or the materials associated with this website may lead to criminal and/or civil sanctions in the UK, US and other countries. Permission is granted to you to electronically copy and to print hard copy portions of this website for the sole purpose of using this website as a research and information resource provided you agree not to change and/or delete any content, web design and/or layout contained in that material and acknowledge us (and any identified contributors) as authors of such material. Any other use of materials on this website including modification, distribution, or republication are strictly prohibited. If you believe that any content of our website in any way infringes intellectual property rights belonging to you or any third party, please contact us immediately. Any rights not expressly granted by us are reserved.

  1. Links

You may link to our website homepage from a website owned and controlled by you in a way that is lawful and does not damage (or risk damage to) our reputation or take unfair advantage of it. We may withdraw linking permission without notice. You must not use any link to our homepage to suggest any association, approval or endorsement by us. You must not frame our website on any website. We do not accept any responsibility for the information practices of a website you are able to access through a link on our website. We make no representations about any other websites which you may access through links on our website. The inclusion of a link to a third party website contained on our website does not mean that we endorse that third party website.

  1. Privacy Policy 

You can read our privacy policy here.

  1. Cookies Policy 

You can read our cookies policy here.

  1. Liability 

We shall have no liability to you for any loss or damage you may suffer if you enter into any contract as a result of viewing a third party website linked to our website. Neither we nor any of our affiliates, directors, employees or other representatives will be liable for losses arising out of or in connection with the use of and/or inability to use this website. We are only providing this website and its contents on an 'as is' basis. To the maximum extent permitted by law, we make no (and expressly disclaim all) representations, terms, conditions or warranties of any kind with respect to this website or its contents including without limitation warranties of satisfactory quality and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible from or via this website is accurate, complete or current. Materials on our website are commentary, not advice. We will not be liable for any losses arising out of reliance placed on any such materials by you, or any person informed of its contents. If you would like bespoke advice in relation to any matter, please contact us.

The limitations of liability in relation to this website apply to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

The limitations of liability in relation to this website do not limit our liability to the extent that it cannot be limited and/or excluded by applicable law.

Your use of our website is subject to English law. Any dispute and/or claim arising out of this website is subject to the non exclusive jurisdiction of the English Courts.

  1. Copyright Notice

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by us.

You are permitted to print and download extracts from this site on the following conditions:

  • Use of documents and related graphics on this site is for information and/or personal, non-commercial use only; 
  • Any copies of these pages saved on to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal, non-commercial use; 
  • No documents or related graphics on this site are to be modified in any way; 
  • Graphics on this site are not to be used separately from the accompanying text;
  • A copyright notice (© Naturebreak 2021) must appear in all copies; 
  • No part of this site may be reproduced or stored in any other website without our prior written consent.
  1. Distribution of Products (Experiences)

Our website provides information on experiences that connect people with nature. Naturebreak does not provide, own or control any of the services and products that you can access through our website, such as Experiences or Accommodation. The Experiences are owned, controlled or made available by third parties (the “Experience Providers”).

Your interaction with any Experience Provider accessed through our website is at your own risk; Naturebreak is not responsible for the Experience itself. If anything should go wrong with your Experience you must contact the Experience Provider, then notify us.

Naturebreak hosts content, including prices, made available by or obtained from Experience Providers. Naturebreak is in no way responsible for the accuracy, timeliness or completeness of such content. 

  1. Social Media

We have accounts on social media sites such as Facebook, Instagram and Twitter. 

We welcome your comments or questions on our social media pages and we encourage open debate. However, we do ask that our followers adhere to certain good practices to ensure that our page complies with the law and regulations governing the Civil Service, and to create a welcoming environment for all of our followers. Therefore, we will remove comments that: 

  • Contain swearing, abusive, offensive or obscene language 
  • Make potentially libellous or defamatory statements 
  • Constitute spam or promote or advertise products except where it is for an event, publication or similar item that has direct relevance to us 
  • Contain material which is potentially confidential, commercially sensitive, or which may cause personal distress or loss 
  • Are designed to cause nuisance to the page administrator or other users.

We may remove any posts that violate the above rules without prior notice, and our decision will be considered final. We will not edit any of your comments.

  1. Customer Feedback

We value your feedback and encourage guests to contact us when making a complaint or providing feedback to an Experience Provider. You can contact Naturebreak via our website’s contact page at any time.

  1. English Law

The present Terms of Use will be governed by English Law and any dispute will be resolved exclusively by the English courts. 

Our Terms of Use do not affect your statutory rights.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: